Why can't I access my Shopify admin to edit my online store?

I keep logging into shopify but can’t access my admin to edit the online store. I tried to make a new store, but it is the same problem when trying to access my store.

Hey, [email removed]EddieBaskets! Welcome to Shopify Community!

I’d love to help you gain back access to your admin. In order for me to investigate, I need to see what’s preventing you from logging in. Could you please let me know why you’re having difficulty getting into your admin? Are you perhaps encountering an error message while attempting to do so? Feel free to share any screenshots that show the issue here and I’ll help you further then. Thanks!