Why can't I access my website even after logging in?

Hi there,

So I’ve just tried to open up my shopify and it’s not letting me access my website at all. So I can login and when i click my store it doesn’t load and tells me to site cannot be reached because it cannot provide a secure connection. Please help. I can login and access on my phone app but not on my phone internet or the computer or laptop.

what can i do???

Hi @XIXICandles ,

Shopify is aware of the issue and currently working to resolve this. See this link,https://www.shopifystatus.com/, to check the status.

2 Likes

How long does it take to repair?