Access to the Partner Dashboard is failing for multiple users, with errors blocking login/message viewing. One user shared a screenshot of the error and suspected a local issue at first.
Troubleshooting attempted without success: DNS cache reset, clearing cookies, logging out via terminal, and trying Safari and Chrome in a private window. The screenshot appears central, showing the access error.
Status updates: another participant confirmed it was a broader issue and said it should be fixed soon. A later post stated “Partner access is back online,” but the original user remained unsure, and another user reported the same problem persisting for two days when trying to open expert messages despite email notifications.
Outcome: No root cause or official guidance provided. Resolution appears partial or intermittent. The issue remains unresolved for some users, with no clear action items beyond waiting and retrying.
Hi,
I have been waiting for over an hour to get past this error. I am beginning to think it is an issue locally on my machine. I have reset DNS cache and cleared cookies. I tried logging out from the terminal login. I tried Safari and a private Chrome window. Nothing is working.
The same issue is on my side. It should be sorted out shortly.
Cool, thank you!
Still waiting…
Partner access is back online!
??
Hello, Im having this same issue. I get email replies from experts ready to help, but when I try to view the messages it wont let me. This has been going on for 2 days, thanks
