Hello, I just signed up for Shopify and I’m setting up my shop. I’m trying to go to the theme store, and it is not letting me. It gives me an error every time I try. I’m attaching a screenshot of the error. I already tried cleaning my cache. Thank you.
Hey, @Gguss .
What happens if you try accessing our Theme Store via this link? Does that work for you?
If not, you can continue to troubleshoot using the following steps so that we can rule out any potential caching issues on your device or browser:
- Try to access the Theme Store via an incognito window
- You can also try another browser. For example, if you’re using Safari, you can try navigating to the Theme Store via Chrome or Firefox
- You can also try to use another device, such as your mobile, a tablet, or a different computer to see if that’ll make any difference
Let me know how this goes.
Thank you so much, I was able to login using that link. I really appreciate your help!
Glad to hear it, @Gguss !
If you’re currently in the process of choosing a theme for your store, I recommend going through the following guides to help you in not only selecting the most appropriate theme for your business, but also with the designing process of your store:
Seeing as you’re currently in the process of setting up your store, I thought I’d also leave you with some further resources to help you prepare for a successful launch day:
Lots to think about for sure, especially if you’re in the early stages of building a store. But feel free to create another post in our Forums if there’s anything else you need a hand with!