Why can't I activate Shopify Payments after uploading ID?

Hello,

i am currently struggling to activate shopify payments. I already uploaded my Id but everytime I want to upload my adress it doesn’t work. I simply can’t send it.
please help !

Consider sending a quick email to Shopify’s Merchant support. They should assist you with the issue!
Contact page link: https://help.shopify.com/en/questions#/contact/

1 Like

Thank you. I will!