Hello,
I am trying to add a card to a new Shopify store, but am getting an error message when I click on the Settings>Payments tab.
It is saying “There is a problem loading this page.”
Hi there, @justinavne !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to your inquiry, please try the following local troubleshooting steps to help resolve this issue:
- clear cache and cookies
- try a different browser
- go to incognito mode or private mode
- try a different device
If the steps above do not result in resolving this, please reach out to our live support team for further assistance so they can open up back end information and dig deeper to see where the error is happening.