Basically, once they ask you to add a payment method, choose Paypal. Then you can also link your Paypal account to any bank account you have.
Hope this makes sense.
Topic summary
Users are experiencing persistent issues adding payment methods to TikTok Ads Manager, with cards being repeatedly rejected despite working elsewhere. The problem has persisted from 2021 through early 2025.
Common Workarounds That Have Worked:
- Switching browsers (Chrome or Firefox instead of Edge)
- Changing TikTok Ads Manager language to native language (particularly German)
- Using PayPal instead of direct card payment
- Creating virtual Visa cards instead of Mastercard (some report TikTok prefers Mastercard, others say Visa works better)
- Enabling browser pop-ups and trying incognito mode
Standard Troubleshooting (Often Ineffective):
- Clearing cache/cookies
- Resetting internet connection
- Trying different devices
TikTok support typically provides generic troubleshooting steps and often closes tickets without resolution. Some users report PayPal option doesn’t appear at all in their payment method selection. The issue appears inconsistent across users, with no single definitive solution. Multiple users remain frustrated after weeks or months without resolution, though browser switching has emerged as the most reliable fix for many.