Hi everyone, I am implementing in my sales channel TikTok. The last thing I need to do is synchronize it with the payment method. Although my bank account works properly, the process is always denied, as you can see from the pic. [problema tiktok.PNG] Is there any way I can sort it out? Thanks…

Basically, once they ask you to add a payment method, choose Paypal. Then you can also link your Paypal account to any bank account you have. Hope this makes sense.

it does not show up for me to choose PayPal.. only cards

Seems odd, are you trying to link it via Shopify? Or via business.tiktok?

I tried both.. only card shows up! it’s frustrating

Can you upload a screenshot of the method you can choose from?

I am having the same issue. TikTok support told me that they couldn’t help me and closed my support ticket so I’m going to have to figure this out by myself. How do you upload PayPal as an option?

@Kier As far as I know the TikTok customer support is not able to change the Payment Method or Payment Type. But on my experience (besides this issue) the TikTok support is awesome, actually. Don’t give up, maybe try to change the language of your TikTok Ads Business Manager Website before verifying…

I am having the same issue as everyone else here and I tried changing it to German and that was no help.

I am having the same issue, they told me the same thing as everyone else. Change browser and clear the cache, but it doesn’t work. The Paypal option doesn’t show up. Does anyone have a solution?

We had the same issue. In our case it seems like it was an issue with Mastercard. I’ve read this in a couple of other places as well that it doesn’t seem to like them. We made a new virtual card through our business bank account that was a Visa card and it accepted it straight away. So maybe try th…

Why can't I add a payment method to TikTok?

Shopify Apps

yacine96 February 3, 2022, 12:46pm 24

i have same problem on payment methods i can’t to add my card , can you tell me the solution please

@gnaro

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Why can't I add a payment method to TikTok?

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