Shopify won’t let me add an item to my cart. When I go to add a item, all it does is spin. I need this to be fixed as soon as possible as I have customers wanting to buy products. I have tried several different browsers and it’s still just spins. It was working before.
Hey, @mcummings7498 .
Welcome to the Community! Thanks for bringing your question to us here. I completely understand the importance of being able to resolve this issue, so let’s get to the bottom of it.
To gather more context, may I ask if you’ve made any changes to your theme’s coding? Based on what you’ve shared, it sounds like there may be an issue with the theme itself. Are you using a free Shopify theme or a third-party theme? Additionally, have you recently added/deleted any apps from your store?
To test this, you can see if the same error occurs on a ‘fresh theme.’ To do so, you can go to Online Store > Themes > Theme Library. I then recommend downloading a free theme and testing if the same error occurs when accessing the cart page through the theme editor.
If you’ve made changes to your theme recently, then you can try rolling back to a previous version of your theme files. However, in order to do this, you will need to be able to identify the file that was previously modified.
I’m looking forward to hearing back from you so that we can continue to work on this together.
Hello , @mcummings7498
Can you please share your store url ?
Hey, @mcummings7498 .
Just checking in with you! I want to ensure that you receive all the support you may need. Please don’t hesitate to let me know if you have any other questions.
Warmly,