Why can't I add products to my collection or see it in the product listing?

Shopify Discussion
1

Hi all,

I have the following queries:

I can’t add to a collection.

I can’t see the collection come up in the product listing.

It shows update menu.

2

Hi @nomadseeker ,

Can you share your website URL so that I can check and provide you with a solution.

3

Hi @nomadseeker

To create a collection in your store you will first need to go to Products > Collections in the admin and setup either an automated or manual collection.

Once your collection is created and saved, you should see it in the list of available collections on your store. You will also need to ensure that the collection is marked as available to the online store.

Once that is done you can then edit your store navigation through Online Store > Navigation to add the collection to your main menu so customers can find it.

You can learn more about how to do this in our Help Center here: Collections · Shopify Help Center.

If you need additional help our live support would be happy to show you how to create a collection. You can contact our support through the Help Center or by following this link: Contact Support.