I’m trying to add tags to my product. First I click on Products, then I click on a product I have in my store. I’m typing in a tagname but nothing happens. No list, no way to add the tag and I can’t click Save. I’ts seems so simple when I look at movies how to add a tag but when I do exactly the same thing nothing happens. Please help.
I have the same issue
You can create a custom set of tags for each section in Shopify where tags are used. When you create a tag in a particular section, it isn’t copied to the other sections where tags are used. For example, you can organize orders by tags like packed or test, but use tags like tax-exempt or to describe some of your customers. Each type of tag corresponds to the section it can organize:
Look at this!
Hi, @Annb1 .
Sophia here from Shopify. Welcome to the Shopify Community!
Had you been watching the video in the Add or remove tags document? If so, please note that the “View all tags” list will only be available if tags have previously been created. If you’re adding tags for the first time, the TAGS area of the Organization section will look like this (see screenshot), with placeholder text reading “Vintage, cotton, summer” to show that tags can be entered and separated by columns in that field. When you begin to type in a tag, you should see a popup option that says “Add”, along with whatever text you’ve entered. In this example, I used “t-shirt” as the tag.
If you aren’t seeing this popup option, try an Incognito Window if you’re using Google Chrome, or test another browser or device if possible to see if the issue persists. It may also be helpful to check for browser updates (and ensure you’re using a supported browser). You can also add tags by separating them with commas. I have been able to add tags and save in my test store both using commas to separate and using the “Add” option in my screenshot here, so I’m hoping that some troubleshooting will help resolve this for you.
Please let me know which browser(s) and device(s) you’ve tried. Another option is to add tags using the bulk editor, though I’d like to make sure the product page option is working for you too.
Hi, @yazejeans .
Welcome to the Shopify Community!
I’m sorry to hear that you’re also experiencing issues with adding product tags. Please see my post above in this thread and let me know which browser(s) and device(s) you’ve tried so far. I look forward to your reply.
I can put my tags in, and I can press save, then go back to my products list, then I go in to check the tags, there’s no tags there.
Hi, @Celeste_Carroll !
Have you been able to test another browser or device? In addition to that, I recommend following these troubleshooting steps:
- clear your browser’s cache and cookies
- try restarting your browser and/or device
I have had the problem of entering the tag and saving them products not showing up on the right category or in store at all, (off and on) also randomly I’m not able to get my tag Numbers to save no matter what I do. At first it was not every time, eventually it would take but now not at all. I am on chrome browser. Everything was going fine once I finally learned how to get my products organized think me weeks to teach myself how to set up my store (whew!) Now this! It is probably something I’m doing or not doing I just can’t figure it out, I am so tired. Yup for weeks from 8 to 4am. Someone help me get over this stupid hump. I can’t afford their experts. I am already looking stressing about getting someone to help me figure out shipping. 
? 
have a solution I would do appreciate it I have a big import list I have to get done. Please please
Hi, @Cellawill62 .
I’m sorry to hear that you’ve been struggling with this. I appreciate that you’ve been working hard on your store, and I’m sure we’ll be able to help you resolve this.
Chrome is a supported browser, so I advise just double checking to ensure that the browser is updated. If the browser is updated and your product tags still aren’t saving, please contact us via the Shopify Help Center so we can troubleshoot with you.