Why can't I buy a domain due to a postal code error?

Hi there. I can not to by a domain for some reason. It would write “Postal code must have a valid (your country) zip code”. But the zip code of my country is correct!!!

Hi, @funnieststore1 .

Welcome to the Shopify Community and thanks for sharing your question here!

Could you confirm what country/region you’re entering the postal code for? Can you also share a screenshot of the error message after trying to input the zip code? The reason I ask is this error message may display as our system validates differently for countries in the general address settings.

In the meantime, can you retry entering the postal code by putting a space in between or changing around the address?

Once you’ve shared the country/region you’re entering the postal code for, I can advise what can be entered to accept the domain purchase.

I’d also love to hear more about what online business you’ve started! What are you currently working on and have you had a chance to check out our New to Shopify Checklist?

I look forward to your response!