Topic summary
A user is unable to change their store currency in Shopify’s store details settings.
The issue stems from account permissions: only the store owner account can modify store currency. Staff accounts can only access the “Change Formatting” option, not the “Change Store Currency” button.
Recommended actions:
- Verify whether logged in as store owner or staff account
- If using a staff account, contact the store owner to make the currency change
- Before changing currency, review the potential impact on the store (linked resource provided)
Screenshots were shared showing the difference between owner and staff account views of the currency settings page.
Hi @levu
I’m Dan from Ryviu: Product Reviews, Q&A
I found in this article that Only the store owner can change store currency.
So please check if you are login in a store owner or staff account.
Best Regards,
Dan from Ryviu
Hi @levu ,
Thank you for reaching out to the Community. I’m happy to provide some assistance with this issue you’re experiencing. As mentioned, only the store owner can change store currency.
You can view and change your store currency from the Store currency section of the Store details settings page. When logged in as a store owner you will be able to see Change Store Currency option as shown below.
However, when logged in as staff then it is expected to see only Change Formatting as you do in your screenshot. So, to change store currency please check in with the store owner to complete this action.
Also, before you change your store currency, review the impact of this change on your store. Let me know if that helps.