I have recently made my Shopify store and as I was setting up payments, payouts etc, i noticed that there is already a bank account attached to the payout section? I attempted to change it and I am unable. I am the sole admin for this account and never even entered an bank account to begin with? Has anyone else faced this problem?
Hi, @mocitythreads
That definitely sounds odd! Our support team can absolutely help you get your updated banking details added to your account.
To contact our support directly please follow these steps:
- Log into our Help Center
- Enter your question in the search bar
- Scroll to the bottom of the page and select ‘Continue’ under ‘Get Support’
- Select your preferred support option (live chat, email, web callback, Twitter)
Hope this helps!