I am trying to purchase an item from a shopify store, however at the payment details it says something about a test payment gateway. I’m assuming that this is something that the merchant was supposed to have done to start accepting payments? There are no contact details for the merchant. Can someone…

Hi @AlexisStubbs , thanks for reaching out to the Shopify Community. It does sound like the store owner forgot to switch their payment gateway out of the testing mode, and you won’t be able to complete the purchase until they are able to switch that back to capture payments. If the store has any co…

Hi, I couldn’t find any information on there. The URL is https://gavinalston.myshopify.com/collections/all Thank you, Alexis

Hey @AlexisStubbs . Thanks for the quick responses. Looking into that online store, I am unable to find a Contact Us page available - we are also unable to access any store or account specific information from the Community forums. In this case, if you are unable to successfully contact the busine…

Why can't I complete my purchase due to a test payment gateway?

Payments + Shipping & Fulfilment

AlexisStubbs March 2, 2024, 8:48am 4

Hi, I am still wanting this item but cannot complete the purchase. Can you please contact the store?
thanks

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Why can't I complete my purchase due to a test payment gateway?

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