I can’t connect facebook and shopify they are showing this We don’t offer shop or catalog setup in your region.
We don’t offer shop or catalog setup in your region.
Topic summary
A user is unable to connect their Shopify store to Facebook, receiving an error message stating “We don’t offer shop or catalog setup in your region.” They’ve shared a screenshot of this error.
Root Cause:
Facebook Commerce (including Shop and Catalog features) is only available in specific supported markets. Both the Facebook account and Page must be located in one of these eligible regions.
Suggested Solutions:
- Check Facebook’s list of supported markets for Commerce surfaces to verify regional eligibility
- Review Facebook Commerce eligibility requirements
- Explore alternative marketing methods, such as targeted ad campaigns, to reach audiences directly
- Consult Shopify’s blog for additional marketing campaign ideas and strategies
Status: The issue appears to be a regional restriction rather than a technical problem. No workaround was provided for unsupported regions.
We don’t offer shop or catalog setup in your region.
Hi, @Gazi1 !
Thanks for reaching out in our Community Forums and for sharing your concern, I’d be happy to provide some clarification.
To sell on Facebook Commerce surfaces as a business, it is necessary for your Facebook account and Page to be located in one of their supported markets. You can find a list of the supported markets for Commerce surfaces on Facebook by visiting this link. Additionally, you can explore more about the Commerce eligibility requirements here.
Furthermore, you can learn more about additional methods that enable you to curate highly targeted ad campaigns directly to your audience. For more information on this, as well as a variety of marketing campaign ideas, you can visit our Shopify Blog.
All the best!