Hey, I am having some issues regarding connecting my facebook commerce account. I already have one but now when I am trying to connect it, first of all shopify can’t even find it, and second of all when I’m trying to create a new one it just says that my catalog already has one.
Any help is much appreciated!
Hi @sohan ,
That’s interesting! When you say that Shopify cannot find your Facebook commerce account, do you mean to say that an error pops up?
Have you had a look at our dedicated Facebook troubleshooting community posts?
I’d like to know a little more about what it is you’re seeing and what steps you’re following, in order to help you better. Could you also tell me more about your products and brand, so that I can get a fuller sense of the context you’re working in, please?
Dw, I fixed it on my own.
That’s great to hear! What was the issue? Did you find the solution in our Facebook troubleshooting community posts?
And how is business going otherwise? Are you happy with how it’s running?
Let me know if you have any other questions!
