Hi, I’ve been trying to create a new domain for my store, but everytime I try it says that I need to change the adress because of some special characters, but I can’t seem to find any. Is there a solution?
Topic summary
Problem: Creating a new store domain fails with an error prompting a change of address due to “special characters,” but the user cannot identify any such characters. They are seeking a solution.
Context: A screenshot is attached (image) that appears to show the error message. No example of the attempted domain was provided.
Clarification: “Special characters” generally refers to symbols not allowed in domain names (e.g., characters beyond letters, numbers, and hyphens).
Status: No answers or troubleshooting steps have been posted yet; the issue remains unresolved.
Open questions: Which exact character(s) are being flagged, and how to locate/remove them? What domain format will meet the platform’s validation rules? Further guidance or confirmation from support is needed.
