every time i try to deactivate my store it don’t let me it says insufficient funds and moneys tight and i payed the bill on shopify and have sold nothing there

Hey there, @biko1 . Thanks for taking the time to make us aware of your situation here in the Shopify Community. I hope you’re doing well today. First, let me say that we’re sad to hear that you’re looking to deactivate your account. We recognize that times are tough currently, and many folks often…

Hi there, @zac_van_duinen . Thanks for jumping in on this thread here. My name is Imogen. It’s good to meet you! Thanks for giving me a heads up on your situation. Based on your error you’re getting, you should be able to resolve this by using a different browser to attempt to deactivate your store…

am getting the same problem am wanting to deactivate my store but says server error each time tried in chrome and Microsoft edge still the same thing, am only wanting to close it as am not gaining any sales and don’t want to waste money on the subscription

Hi there, @alfiej2545 . Thank you for taking the time to follow up on this older thread here within the Shopify Community. My name is Imogen. It’s good to meet you! Thank you for providing all of the context you have here regarding your issue, and thank you for letting me know you’re still having i…

Hello, I have a similar problem, I tried shopify and then I wanted to deactivate the account but I cant, and now shopify want to charge me 429$ and I cant deactivate the account if I dont pay that amount, this is ridicoulous cuz Im not selling anything and I have the shop with nothing, i neither hav…

Why can't I deactivate my store due to insufficient funds?

Shopify Discussion

zac_van_duinen October 26, 2023, 4:00am 3

Everytime i try to deactivate my store it says server error, i emailed support but no one is replying

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Why can't I deactivate my store due to insufficient funds?

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