Add my name to the list x2.
More BS responses from Shopify and empty promises at the expense of their customers. Looking forward to finding an alternative to Shopify.
1 Like
Hi Elias,
It is now 2024 and this feature has not been updated. It is ridiculous that we still have to refund, send and invoice and have the customer purchase again. Can someone at Shopify who is working on things like pretty pictures be reassigned to fixing this?
Amanda
6 Likes
I fixed it replacing local delivery for Shipping. It’s no the best way and it requires a Taylor made work but it was resolved for me.
i installed one of the free “extreme checkout” which allows you to customize which shipping options you show depending on the postal code or state or country, then I create some shippings methods depending on the prices I want to charge, and finally you can edit any order which has “shipping” as a method and not Locla delivery.
so now I can let people choose delivery and allows me to edit the order 
I hope it helps, I know it’s very frustrating when you face this problem.
Thank you for that. It is crazy that we have to do this just to be able to edit an order. I will give it a go. I appreciate your help.
We need to be able to edit orders slated for “local delivery” or “local pickup”. This is our #1 issue. I’d really love to hear why this isn’t prioritized. The return on effort seems very high unless I’m missing some product or engineering challenge.
3 Likes
It is nuts, I can’t even think of a reason why it was set up like this in the first place.
I totally agree! I wrote directly to a contact at Shopify and I’m hopeful he’ll help get us all a resolution.
1 Like
Fingers crossed
I misspoke, you can edit Local Pickup orders, it’s only Local Delivery that’s the issue.
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Hi, can everyone who still wants this feature please go to https://help.shopify.com/en and contact support (just keep asking the bot to chat with a support agent)? Ask for the feature to be able to edit Local Delivery orders and ask them to log it as a merchant frustration.
2 Likes
Will do, thank you
We’re approaching the three-year anniversary of this post. Is there any possibility this could happen this quarter? I know there are lots of competing priorities but this is a real blocker to merchants using Local Delivery. Since Local Pickup allows editing, it would be so nice to have unified behavior.
6 Likes
Don’t hold your breath.
Shopify have recently “depreciated” their Reviews app… so again “go third party app developer”… pay more money.
Shopify are clearly choosing PROFIT over customer retention. Such a shame.
The work around is to not offer “Local Delivery” as an option… instead differentiate by postcode… and you simply identify and pull out the local postcodes that you deliver to and do so. (I don’t know if I have explained that very well?)
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This is such a show stopper for me that I am thinking of moving to something else. I should be at least able to create and finalize the draft order but that is dependent on the customer whom I don’t ask to plan on ordering again. I thought lets duplicate the initial order then make changes to the draft, cancel the original and post the draft order but I am sorry to say this is also not possbile.
It would be so incredible if Shopify could make this small fix happen and make Local Delivery useful! We want to innovate on top of Local Delivery and Pickup!
2 Likes
So, nearly 2 years later this still hasn’t been fixed??
This is just plain idiotic, you have the ability to easily enable this, this isn’t new functionality as it exists for other order types. Please reenable this, it’s been 3 years almost and this is impacting my business.
Thanks
Just following up to see if this is still being worked on? It is a needed option that after 2 years seems to still be a needed function. Please update us all on where you are with adding it?
Thank you
Please try to tweet/retweet, let see if executive team really want to help small business.
“https://twitter.com/nikunjchapadia/status/1787722656529461284”
Hi there!
Also adding to this, it’d be great to be able to edit local delivery orders. Customers often change their mind on what they’d like delivered + we sell products that are by itself a collection of multiple other products. We’d like to add these ‘sub-products’ to the original local delivery order, in order for this to be correctly taken out of our inventory.
Cheers!
1 Like