Why can't I edit my checkout page anymore?

Topic summary

  • Main issue: The poster cannot edit the checkout page. Clicking the “Customize” button or attempting to navigate to checkout redirects them to the store’s homepage.

  • Context: They’ve seen similar reports about a year ago and believe it still hasn’t been resolved.

  • Current status: No troubleshooting steps, workarounds, or official responses are provided in the thread.

  • Outcome: No resolution yet.

  • Request: The poster is urging the platform to fix the technical issue.

Summarized with AI on January 9. AI used: gpt-5.

I can’t edit my checkout page anymore. Everytime I press the customize button or try to navigate to the page, it sends me to the homepage. I’ve seen others have this problem about a year ago but never seems to have been resolved. Get this tech issue fixed!!!