Why can't I edit products directly from my webpage anymore?

Topic summary

Main issue: The front-end inline editing bar (a black “Edit” toolbar visible to logged-in admins on product pages) no longer appears, and users are being forced to log in each time when navigating to “View on Shopify.”

Context and guidance:

  • A support rep confirms the inline editing feature still exists and shared a screenshot of the expected UI (image is central).
  • Likely cause suggested: browser session/cookie issues preventing the admin session from persisting.

Troubleshooting steps advised:

  • Enable cookies; clear cache and cookies.
  • Avoid private/incognito windows.
  • Log out and back into Shopify.
  • Try a different browser (e.g., Chrome) and a different device.

Latest updates:

  • Original poster reports the problem persists: edit tools still missing and repeated logins continue.
  • Another merchant confirms the same issue and states the above actions did not help; they provided their store URL (newbornk.com) for review.

Status: Unresolved/ongoing. Awaiting further investigation, including store-specific checks after URLs are shared.

Summarized with AI on December 13. AI used: gpt-5.

@diamonds1

Have you tried via a different device? Would you mind sharing your store URL so I can take a closer look.