Hi, I’m trying to change the checkout page but its not working
Hi there, @Zakariatheguy !
Thank you for your post, I’m happy to help.
I searched our documentation for information on the error you’ve received and it is likely related to your plan — where something on the backend didn’t get added correctly which leads to an issue accessing the theme editor. Not to worry, we can get this fixed! To do so, you’ll need to contact our live support team, as I’m unable to authenticate and access your account through the community forums. When it comes to reaching out to our live Support line, I’ll provide some steps here to make it easier.
- Head over to this link: Contact Shopify Support · Shopify Help Center
- Log in (recommended) or Continue without logging in
- Select the support topic that best suits your inquiry (such as Account or Store settings)
- Scroll down to where it says Get support and select one of the available support options
You’ll then be connected to a Support Advisor who can dig into the issue with you.
I hope this helps! Please let me know if you have any more questions.