Hi, I’m trying to enable Shopify Payment but unluckily, the system does not accept my documents and I don’t know why. I try to contact the support but I don’t receive answare.
I will try to enable third parts payment service. Could you recomend one?
Thanks in advance
Hi, @Federica3 !
I’m sorry to hear you were having difficulties with setting up Shopify Payments. If the system isn’t accepting your documents and you don’t know why, I would recommend contacting our live Support team so they can look into the issue for you. We definitely don’t want you missing out on the opportunity to use Shopify Payments! You can get in touch with us through the Help Center, and we’re available 24/7 by live chat, email, and callback.
If you did decide to go with a third-party payment gateway, you can head over to our payments page and select your country to see which providers are available in your region.
Please let me know if you have any more questions!