Why can't I find the 'compare at' price on Impulse Theme?

Store Design

Topic summary

Users are unable to locate or display the “compare at” price field when setting up sales in the Impulse theme.

Key Issues:

  • One user imported products from Zendrop and can only see a single editable price field in the product editor, with no “compare at” option visible
  • Another user reports the same problem and attempted a CSS fix targeting .product__price.on-sale styling, but it failed to resolve the issue

Current Status:

  • A support representative requested the store link and password to investigate further
  • No confirmed solution has been provided yet
  • The discussion remains open with users awaiting troubleshooting assistance
Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.
1

Hey All,

I’m trying to put my product on sale and cannot find the “compare at” price. The product is imported from Zendrop if that impacts it at all.

I’ve gone to the product page/bulk edit and all I see that can be edited is the one price. Any help appreciated. Thanks.

Screenshot 2023-03-20 at 1.03.40 PM.png
Screenshot 2023-03-20 at 1.03.40 PM.png1834×354 37.1 KB

2

Hi @goldengooseeeee

Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.

3

I am having the same issue with the Impulse theme. My “Compare-at price” isn’t showing up on the product. I added this code in and it still didn’t work:

  1. Go to Online Store->Theme->Edit code
  2. Asset->/theme.css ->paste below code at the bottom of the file.
.product__price.on-sale {color: #ff0000;}