Why can't I install apps from the Shopify app store?

Shopify doesn’t let me install any of the apps from the app store. I get the error message “There was a problem with your request, please try again.”

Hi, @DMed .

Thanks for reaching out and getting in touch via the Shopify Community!

Earlier today, Shopify received reports of merchants being unable to install apps from the Shopify app store and received the following error message: There was a problem with your request, please try again. Our developers have since investigated and resolved the issue. You should now be able to navigate to the Shopify App Store and install apps as expected.

If you continue to see this error message, I recommend clearing your cookies and cache or trying a different browser/incognito window.

I hope this helps!