Hello I am not able to install apps on my client’s store they have given me access to add/charge apps but it does not work This seems to be an issue with my account itself as I have 14-15 clients access in my account but I can’t add apps on any store even though they have given me the access to do…

Hello Rajni1, Thanks for reaching out to the community! Well, there is a probability that the apps you’re trying to install are not compatible with your store. Not every app is made for all stores, as some are developed and designed to meet the needs of specific stores. If the store’s settings do…

Well, in that case, you should contact Shopify support!

This happens when the app requests permissions that your account doesn’t have. For example, if the app needs permission to view orders but your account lacks order access, you won’t be able to install the app because you can’t grant permissions you don’t possess. Ask your client to give proper perm…

Why can't I install apps on my client's store?

Shopify Discussion

Rajni1 October 6, 2023, 5:46am 3

Unfortunately none of the apps work with any of my stores so it is not a compatibility issue
and I cleared the cookies, cache and even tried with different systems nothing seems to be working

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Why can't I install apps on my client's store?

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