I can’t link my payment provider to my store. I activated it yet when i went to thirst it kept on showing this, please i need help
whenever I try to link my payment provider this keeps on showing up
Hi there, @GREGORY56 !
Thank you for your post, I’m happy to look into this with you.
I first recommend trying some local troubleshooting. You can clear your cache and cookies and/or use an incognito window. If you still run into the same issue after that, you can get in touch with the payment provider. If you’re trying to add Shopify Payments to your store, you can contact our live support team through the Help Center. If you’re trying to add a third-party payment provider, you will need to contact them directly. You can typically find their support page by searching the payment provider name + customer service.
Please let me know if you have any more questions!
Hi there!
If you’re using a 3rd-party payment provider your users will have to proceed to an external site to process the payments.
- From your Admin page go to Settings > Payments
- Do one of the following:
If Shopify payments are enabled - click Manage - at the bottom of the page click switch to a third party provider, then click again to confirm.
If you don’t have Shopify payments enabled click See all other providers. - Select the provider that you want from the list.
- Enter your account credentials for the provider you selected
- Click Activate
- Click Save