Why can't I link my PayPal account to my online store?

i am having an issue i can not connect my PayPal to my Shopify store every time i go and try to connect my PayPal express checkout i log in to my German PayPal account and in PayPal it says that is susefully connected but in Shopify when i return its not, i have contacted and PayPal they say that everything is fine with my PayPal so it must be Shopify issue i don’t really not know what to do to connect my Shopify with PayPal

Hi @rcbltd ,

Nick here from Shopify.

This does seem very strange for sure, as PayPal express checkout is available in Germany and should be eligible to use on a German store.

Do you see an error message of any kind when you try to connect your PayPal to Shopify? If you could share a screenshot or an error message of any kind it would be hugely helpful as to what might be going on here. Let me know and we can take a closer look into this for you.

All the best, Nick

i am having the same issue but i am in England