we have been unable to log on to our Admin page for 2 days now and Shopify support is not helping at all, very frustrating since we are unable to process any orders now!
Mr. G
we have been unable to log on to our Admin page for 2 days now and Shopify support is not helping at all, very frustrating since we are unable to process any orders now!
Mr. G
Hi @americantablete ,
Thank you for sharing your ticket number. I understand how important it is to recover access to your admin so that you can process your orders. Our community forums team is not able to review tickets since we aren’t able to authenticate your store account.
If this ticket has been escalated to the appropriate team then we need to wait for our support to review the ticket and follow up with you.