We are suddenly not able to open our website or open the backend. Is something going on?
Can’t open Shopify Help Center either.
Update Looks like everything came back online after being down about 15 minutes. A customer was trying to chat with me and I wasn’t able to to respond. A lost opportunity. 
Hey, @cherylfoh .
Thank you for bringing this to our attention and I’ve passed your post along to our developers team so that we can monitor this for you and all of our merchants.
I just wanted to let you know that a response in our Shopify Community is not guaranteed for all posts, so if you would like to check on the status of Shopify, I highly recommend bookmarking our Shopify Status page. This will be the fastest way to view updates on Shopify’s status for your business.
I’m also glad to hear that your store is up and running and I really appreciate that you were working with a customer prior to this happening. I understand the impact that would have on your business and I’m intending that the same customer and more come to your store.
What is your store URL and what kind of products do you sell? Let me know and I would love to provide you with some guidance on how you can best move forward with your business if you would like!
Talk soon,