I can’t login to my Shopify android app. Before it said " you recently logged out, sign in or contact admin". Now it keeps saying “an error occured, please try again!” Please Help!

Sorry is their an alternate email to uplaod the attachments

Hi, @Genie ! Absolutely. I’ve sent you an email just now to the email address associated with your Shopify Community account. Please reply to that email with the information I requested above, and include your .myshopify.com URL. Once I hear back in the email and we’ve completed authentication, we …

I have the same problem and gives me the same error. If i can get assistance it would be great!

Hey, @TheDeskManager ! Ash here from the Shopify team. Welcome to the Shopify Community! I’m sorry to hear you’re experiencing issues logging into the Shopify Mobile App. I’m happy to help out. If you scroll up on this post, you will see my initial reply to the original forum post. That reply incl…

I also have this problem. It say’s I’ve been logged out of flappieolifant.myshopify.com , however I do not want to login to this store since the ownership has been transferred to someone else. I want to login to jouwknuffel.myshopify.com , but since it all falls under the same email I can’t choose thi…

Hey, @TheDeskManager ! Thank you for replying back here with the update! I’m glad to hear that uninstalling and reinstalling the Shopify app did the trick for you. Feel free to reply back here, or start a new thread if you ever need further assistance from the Shopify Community!

hi, I have gkt the same issue. Changed phone from iPhone to android now downloaded the app and cannot log in. Tried a few times, Changed password all sorts but still not happening. Would appreciate some help please.

Hey, @Zsusanna_Varga ! Ash here from the Shopify team. Welcome to the Shopify Community! I’m sorry to hear you’re facing a similar issue logging into your Shopify mobile application. I’m happy to help out! Earlier in this thread I posted some troubleshooting steps to work through. I’ll post them a…

I also can’t log in to my shopify account

Why can't I login to my Shopify app on Android?

Shopify Apps

TheDeskManager May 23, 2020, 8:34am 10

Sorry for the late answer but i have actually fixed my problem. I’ve just reinstalled the Shopify app and it was all good.

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Why can't I login to my Shopify app on Android?

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