Make sure purchase the product via Online Store sales channel, https://.myshopify.com for example.
For the requirement see https://help.shopify.com/en/manual/products/bundles#eligibility-requirements:~:text=Your%20store%20must%20be%20using%20the%20Online%20Store%20sales%20channel
Topic summary
Users reported being unable to add bundle products when creating manual or draft orders in Shopify’s native Bundles app, receiving the error “Bundles can’t be added to orders.” This limitation frustrated merchants who needed to manually create orders with bundled items, forcing them to add products individually and defeating the purpose of using bundles.
Key Issues Identified:
- Bundles worked for customer-placed orders on the storefront but not for admin-created draft/manual orders
- No clear explanation from Shopify about why this restriction existed
- Additional problems with variant ordering within bundles and inability to rearrange products
Resolution:
Shopify eventually fixed the issue, as confirmed by users linking to an official changelog announcing bundles are now available in draft orders. However, some users reported the fix only works when creating new orders, not when editing existing orders.
Current Status:
Mostly resolved for new draft orders, though edge cases remain (editing existing orders). One user suggested a third-party app (BOGOS) as an alternative solution for more flexible bundle management.