Why can't I map Shopify's shipping fields into Salesforce anymore?

Shopify Apps
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Topic summary

A Zapier integration between Shopify and Salesforce has broken following Shopify’s deprecation of the legacy “New Paid Order” event. The new instant “New Paid Order” event no longer exposes shipping address fields for mapping—only customer, billing, and fulfillment addresses are available.

Key Issue:

  • Shipping address fields cannot be found in the Insert Data values when configuring the updated Zap
  • This affects workflows that rely on distinct shipping addresses (which may differ from billing/customer addresses)

Workaround Suggested:

  • One user reported similar API-related disruptions and switched to a no-code integration platform (Skyvia) to handle field mappings automatically
  • This approach reduced custom development work, though shipping field mappings still required manual review

Status: The discussion remains open with no definitive solution for restoring shipping address mapping within Zapier itself.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
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We have been utilizing the legacy “New Paid Order” Zap event to pull Order info into Salesforce including the Shipping Address details. I went in to update the Zap and noticed that the legacy “New Paid Order” event is deprecated and tried switching to the new instant “New Paid Order,” but am unable to map any of Shopify’s Shipping fields into Salesforce now.

When I search the Insert Data values, I only find customer, billing, and fulfillment addresses, which are not always the same as the shipping address.

Here’s an example of what I’m seeing:

KerriSlingshot_1-1692287428796.png
KerriSlingshot_1-1692287428796.png507×531 38.2 KB

Let me know if I’m missing something. Thank you!