Hi there, I have spent so much time on this and triple checked everything, and i still cant publish my facebook shop to enable instagram shopping. I have no idea what i have done wrong but when i go to publish the publish button is greyed out. When I place the cursor over the greyed out publish but…

I am the same, I have no clue what to even check as they are so vague. Don’t know where to begin. Everything seems good to me.

I linked my facebook with shopify and all the listings were rejected. Then I deleted all my listings and added each item manually. Made sure I do not mention any medical term. Just the basic info about the product. Then it got approved. But still in the shop, sometimes 1 listing is there, sometimes …

Same issue! I’ve spent hours on this problem over the last several months. I’ve gone back and forth with FB customer service, and they can’t find anything wrong. I think this must be a problem with Shopify’s FB integration. Shopify, please help!

im going through the same process. its been a quite a few days with no assistance. can even get my instagram set up for shop. ive contacted Shopify for assistance and they stated its a FB issue. this is sooooo stupid! I have 4 items in review, which I fixed and adjusted. I finally got them approved …

any luck yet? im still unable to find FB customer service

They haven’t been very helpful yet, but I was able to contact Facebook through the commerce manager using the instructions listed here: https://www.facebook.com/business/help/2476867112525530?id=353836851981351

hanks but unfortunately I don’t have that option :disappointed_face:

If the Shop section isn’t appearing on your Facebook Page, then make sure that there are no errors on the Facebook channel in Shopify, your Facebook Page is published, and your Facebook Page is using the Shopping template. You might need to enable the Shop section in Facebook. Hope you got your ans…

thanks but there is an error. ive tried for days to contact both fb and Shopify with no assistance. FB only gives you 3 reviews which I had no idea about as im new to Shopify. I cant get no more reviews, nor can I contact anyone. ive even tried to delete FB fro Shopify to retry and still no luck […

Okay. I have got good news to you. I was able to contact facebook support. They suggested that I verify my account. It was about “Company Verification” in the “Security Center”. You must send documents confirming the conduct of business there. Then I asked Facebook support to re-verify my store an…

Why can't I publish my Facebook shop for Instagram shopping?

Shopify Discussion

LBeauty March 4, 2021, 3:00am 18

hanks but unfortunately I don’t have that option

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Why can't I publish my Facebook shop for Instagram shopping?

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