Hi there, I have spent so much time on this and triple checked everything, and i still cant publish my facebook shop to enable instagram shopping. I have no idea what i have done wrong but when i go to publish the publish button is greyed out. When I place the cursor over the greyed out publish but…

I’ve been struggling with the same thing. I was still setting the shop up when I started the facebook integration to get the pixel going. I thought I’ll do the commerce integration as well as its all combined now - big mistake as its triggered some kind of problem with the merchant agreement and I …

I encounter the same issue. Exactly the same. Request to reconsider for more than 2 weeks, no response. Very useless customer support.

I’m having the same issue: Facebook customer service is terrible too I’ve requested 3 reviews, spoken to the business live chat and they just send you round in circles. I found this: https://developers.facebook.com/tools/debug/ If you put the Shopify Product URL into the debugger, it tells you wha…

I guess no has answered this issue yet, because I’m dealing with the exact same problem, all things say I’m good to go, except the commerce. Everything else is all good. I spoke with fb through email, they gave me a link to a non working form, and now I’m back at square one. This is so frustrating.…

Same thing. Please help us Shopify.

Same problem, I’ve been looking for an answer for 2 months: /

Same with me. Can’t publish shop.

I have several issues when listing my facebook account that it for some reason published in an account that is not supported I see coffee and it put it in medical and rejected , I unfortunately am not getting any help either by face book or spiffy, I am looking to just try to restart over and upload…

I’m having the same problem!! Nobody, neither in FB nor in shopify could help me. They both said I have to wait. But I don’t know wait for what. Anybody solved it by waiting? Thanks!!

Why can't I publish my Facebook shop for Instagram shopping?

Shopify Discussion

sbako1 December 3, 2020, 10:56pm 5

im experiencing the exact same problem.

Seems like i wont be able to launch for this christmas season.

What a joke.

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Why can't I publish my Facebook shop for Instagram shopping?

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