What would be the cause of this. I have already clear the cache and cookies.
Topic summary
A user is unable to purchase shipping labels and has already attempted the standard troubleshooting step of clearing cache and cookies without success.
Current Status:
- The issue persists despite basic troubleshooting
- An image/screenshot has been shared (likely showing an error message or the problem interface)
- No solution has been provided yet
- The root cause remains unidentified
The discussion appears to be in its early stage, with the user seeking help to diagnose why the shipping label purchase function is not working.
