When I try to preview or open my shopify website, (www.themusclegripperproduct.com) It says “This site cant be reached.” Does anyone know how to fix this
Hi, @TheMuscleGrippe .
Have you successfully purchased the domain on your end?
I’ve taken a look at the themusclegripperproduct.com domain via the who.is website here, and as you can see the domain is available to be purchased. Upon checking on the Shopify admin via Settings > Domains > Buy a new domain, I can also see that the domain is listed as available, as shown below.
This tells us that the domain has yet to be purchased — can you confirm if this is the case?
If you’ve yet to purchase the domain, you can do so directly from the Shopify admin as per the steps I listed above. More information can also be found on our help guide here.
Once you’ve successfully purchased the domain, it’s also a good idea to set up a custom domain email address. This will allow your business to appear more professional, which will then strengthen trust with prospective customers. While Shopify doesn’t currently offer email hosting natively on our platform, if you’re just starting out, a popular choice to help with setting up your custom email address is Zoho Mail. I recommend taking a closer look at Zoho Mail to begin with, as they have a free plan that’s perfect for newer businesses. Otherwise, Google Workspace is also a commonly used provider for hosting your custom email.
oh sorry for that issue can you please contact Shopify Support