The x button on the cart is not working. Used to work but suddenly has stopped so can’t delete items from cart. Not tech savvy so any help much appreciated, thanks
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Hi @Delibox
Can you please share the website URL to check further?
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@Delibox
It’s some js issue for that you cancel or cross button is not working.
In my opinion hire a developer to fix out this issue.
Let me know if you need any more help.
Thank you.
Thank you, that’s really helpful, and way past my skill set! Will get in touch with our website designer.
Thanks for your suggestion. Will get the website creator onto it 
Clearing browser cache and cookies worked for me.
Hello @Sheesh_b I am having a similar issue. Once I click the “remove item” button from the cart it does not remove it but takes me directly the checkout with the item still being there. My website is www.premierepeople.shop . Is there any chance you can look into it! I’m open to pay for a solution
Thank you for your patience but you can do one thing to solve this issue on your cart page.
Just follow below steps which I’m sharing in the form of screenshots.
First go to code Theme Code > edit
Then find cart.liquid under Templates
Scroll to line 75 and remove the selected code
and replace with
Code:
{{ 'cart.general.remove' | t }}
This will fix your issue that is not removing the products from cart.
Thanks
Sheesh B
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Hello Sheesh B,
Thanks a lot for taking the time to look into this and reply! The issue was
partially solved. I am now able to remove items from the cart. However, all
items are removed instead of just the selected items. I can not remove only
one item. Do you know how I could fix this? Similar thing happens when I
click on “update cart / actualizar carrito”, I am taken directly to the
checkout.
Also wanted to ask if you know how I could add the header menu on mobile
and if there is any way to resize the Home page slider as it is cropped on
mobile?
I appreciate your help and attention. Let me know what you think!
Thank you,
Carlos
Hello Sheesh B,
Thanks a lot for taking the time to look into this and reply! The issue was partially solved. I am now able to remove items from the cart. However, all items are removed instead of just the selected items. I can not remove only one item. Do you know how I could fix this? Similar thing happens when I click on “update cart / actualizar carrito”, I am taken directly to the checkout.
Also wanted to ask if you know how I could add the header menu on mobile and if there is any way to resize the Home page slider as it is cropped on mobile?
I appreciate your help and attention. Let me know what you think!
Thank you,
Carlos
Hello,
The platform prevents me from creating a discussion on this subject…
I have same problem on my shopify store (I use the Flex theme).
I can’t remove items from cart.
I think the problem is with the attached image as it shows when I click the button to remove the item from the cart, but I don’t know how to fix it.
Link to my store : https://princesse-fleurie.com/
Thanks in advance
I think I removed cache and cookies to fix this issue.
I’ve tried everything at this level and it didn’t work (cleared cache, deleted cookies, private browsing).
Hi @Melo11
I can see that jQuery is not loading properly or not available.
You can add jQuery CDN path in the part.
Code to be added:
Let us know if this fix your website issue.
Thanks
Sheesh B
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Your piece of code solved the problem, thank you very much.
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Hi @Melo11
Glad it worked for you.
I’m not branding anything but wanted to share this app link which is free and you can use it to maximize your store potential.
App link: https://apps.shopify.com/ecomsend
Thanks
Sheesh B
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Hi Sheesh,
We are having the same problem with customers not being able to remove items from their cart. I found cart.liquid under themes but our code is different. I am very computer illiterate. If you have time, could you look at ours and see what we need to do to fix this issue? The website is www.seedsnsuch.com.
We are using the empire theme if that matters.
Thank you,
Allison
It let me remove from the cart. There is an x you click on.