Why can't I remove items from my store due to incorrect password?

Shopify Discussion
1

i try to remove stuff from my shopify store but can not its ask enter password and when i enter it shows incorrect password

2

Hi, @goFionaFashion .

Welcome to the Shopify Community. Thanks for sharing your question!

To gather more context, could you provide information on the following:

  • A screenshot or video recording of the error message you’re receiving.
  • Have you tried relaunching your Shopify admin in another browser or on another device?
  • When entering the password, can you ensure CAPSLOCK is turned off?
  • As @A09225 has mentioned, you can also check that you are entering the correct password.

I look forward to hearing back!