Why can't I retrieve my online orders?

Hi, I have some orders that are showing up, but when I go to click on orders, it is stating my orders can’t be retrieved. Has anyone else had this problem? What did you do to fix it?

I’m having the same issue. Wondering if something is down in the app. It is working on the desktop

Having the same issue. Just added some apps, gonna try taking them off to see if that fixes it.

Okay, thank you so much, I’ll try logging in on the desktop.

I am having the same problem? Please advise how to fix this? My Shopify also says “No connection!” in the same red box? Please help?

This problem is happening to me. What was the issue and how was it corrected?

Thanks

Same here

Did you fix it? I’m having the same issue

I am also having this issue… Anyone have any info on this ….?

Have you updated the app?

Had the same issue. I just needes to update the app

Same here but only on my iPhone, not android or Desktop. Any News?

Have you updated the app? That worked for me.

There isn’t an update to do it in the app store, the app is fully up to date

UPDATE: Updating the App solved the problem.

I’ve updated the app on my phone I guess I’ll double check if it needs to update on my iPad I don’t have a desktop …. Could it be that the customer canceled the order