Why can't I search all orders with order ID on my admin panel?

Hello Team,

On Shopify Admin Pannel , not able to search all orders with order ID . This behaviour is for particular orders , not able to figure out the reason for the same. Although these orders are placed by customers only.

Any clue about it? Something broken is the Admin panel order search. Facing issues coz of this. Looking forward for a solution.

Thanks !

Hey, @Shubha_Chaudhar !

I understand you’re encountering an issue with the admin search function. We’d love to take a look at it and investigate as this is unexpected behavior. Now, in order for us to do so, we’ll need to be able to access your admin. We’re not able to provide account-specific support via the Shopify Community at this time, but we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.

Outside of this issue you’re encountering, how is your business doing? You seem to be getting a lot of sales, which is great! I’d love to hear more about your store so do feel free to share where you are in your entrepreneurial journey so far.