Why can't I see banners on mobile view?

Store Design
1

When I am checking the preview I can’t see the banners on Mobile View

mobile view
mobile view2002×870 132 KB

mobile view
mobile view2050×1088 166 KB

mobile view
mobile view2032×1124 191 KB

Desktop View
Desktop View2572×1082 361 KB

Desktop View
Desktop View2624×1002 267 KB

Desktop View
Desktop View2612×1088 373 KB

2

Hi @ErikaArango
Thank you for your question.
Please share your store URL, page URL and also password (if your store has one) so we can help you.

3

Hello @ErikaArango

This is GemPages - A powerful Page Builder. There’s a way use code to move or reduce the size the button. Butmay I know your URL store and store password (if your store has password protected)? I will check your template and give you the best solution :grin:

Kind & Best regards!
GemPages

4

Hi! This is the URL https://oliviabeautyus.com

5

Hi @ErikaArango
Please follow this image and check file custom.css and remove the code

Olivia Beauty 2022-11-11 21-30-06.jpg
Olivia Beauty 2022-11-11 21-30-06.jpg2120×814 97.3 KB

6

Hi @ErikaArango
In this case, please go to Online Store > Themes > click 3 dots button > Edit code https://paste.pics/edit/JQ278 and add code at the end of the file Custom.css

@media(max-width: 575px) {
.webmix{
display: block !important;
}
}

Hope my recommendation can works and support for you! :grin:

Kind & Best regards!
GemPages

7

All done!! Thank you so much!!