Hello there,
Recently I was trying to transfer my three domains from shopify to GoDaddy. However, when I was trying to initiate the transfer all three domains disappeared.
Can someone please help me to retrieve my domains?
Thanks!
Rashi
Topic summary
Issue: After starting a transfer of three domains from Shopify to GoDaddy, the domains disappeared from the user’s view under settings, and they’re seeking help to retrieve them.
Clarification requested: Another participant asked whether the domains are already on GoDaddy and the intent is to connect them to the Shopify store instead of transferring. (Transfer = moving domain registration; Connect = pointing the domain’s DNS without changing the registrar.)
Current status: No solution provided yet; awaiting the original poster’s clarification.
Key open questions:
- Are the domains still registered with Shopify or already at GoDaddy?
- Was the action a full transfer or an attempt to connect DNS?
- Were there any error messages or emails about the transfer status?
Next step: Provide registrar status and steps taken when the domains disappeared to diagnose further.
@rashishandiliy Do you mean you have the 3 domains on the GoDaddy and you want to connect your domain with Shopify Store?