Why can't I see the checkout button on my product page?

Hello,

Not sure that I have this in the right board but when I view my store and select a product, I dont see a buy or check out button. I have looked in some of the topics to see if I can find how to add it but so far I have only come across how to add a dynamic button? I am super new to this so forgive me for asking. Also when you select a product there is a space where it says to add text and pictures but I dont see how to customize this in my theme customization area. Please help

thanks

Hello, @happytreasures !

Which theme are you using? If it is a theme from the Shopify Theme Store, I’ll be able to take a look at it on my test store to troubleshoot.

Product pages should automatically include an add to cart button—this isn’t something you would typically need to add unless the add to cart button had previously been removed for some reason. Do you know if any coding changes were made to the theme or if there are any apps installed that might affect the product pages?

Another reason that the add to cart button might not appear is if there are no active payment providers. I recommend double checking that there is at least one active payment option for customers by going to Settings > Payments in your admin.

Product images and descriptions can be added on the product details page. Go to Products in your admin, and select the product you want to add details to.

Placeholder text and images can be customized in the theme editor by going to Online Store > Themes > Customize. When you have the theme editor open, you can select the product page template to see which customization options are available. It should look something like this:

Good afternoon
Thank you for responding. I figured out it was because I didn’t have my product connected. ??‍ :female_sign: and the last part was I didn’t know where to go to edit the text with image page for each product but I found and all is well.
Thank you for the help. Greatly appreciated.

No problem! I’m glad to hear that it’s all sorted. How’s the rest of the store setup going? Let me know if there’s anything else you have questions about.

Hi. Actually, you’re right on time! I just got my first order. Since I really wasn’t sure what to do, I just requested fulfillment from the drop shipping app that the product was on. Is that normal, common, the easiest way??? I have no idea. (head smack emoji) But excited to for the order!!! And is the money just in cyber space? Does shopify and the app talk to each other about the payment and then I see my profit in the payout section. I did read all of this upfront but clearly didn’t understand it.
thanks again for the reply and any information you give me. A

Congrats on your first order!

It sounds like you followed the right path if the dropshipping app has a fulfillment request option, but I want to see if we can confirm that. Which dropshipping app are you using?

As for the payouts, the process depends on your payment provider. For example, if you’re using Shopify Payments, the payout is routed to the bank account you connected. If you view the order’s Timeline, that should also offer some insight into where the payout has been routed. If it’s Shopify Payments, the order’s Timeline will show the payout date that the payment has been added to.