Why can't I see the submit button when creating an account?

There is no submit button once they click create account on both the mobile and desktop. @KetanKumar

Hey @ym24 ,

Without being able to see your store it’s difficult for me to establish exactly what is happening. If you could please share your store URL I will be able to take a much closer look.

Look forward to hearing from you!

click on the top right icon

@ym24

I just took a look at your store and am able to see a functional “create account” button:

Are you still having issues on your end? If so, I’d be curious to know if we can isolate what you’re seeing to your device or browser. Would you mind testing a few things for me?

  • Clear your cache and cookies - When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.

  • Ensure your browser is up to date.

  • Try an Incognito window.

  • Try another browser (e.g. Safari).

  • Try completing the same steps on your phone, using data rather than WiFi.

Looking forward to hearing how that goes!