Why can't I select the add to cart button after migrating products from DSers?

Hello everyone,

I am using DSers and having issues with migrating products from DSers to Shopify and keeping all the variants. When I go to the store product page I can not select the “add to cart button” from the Shopify UI. It is greyed from changing variants.

Website Name

https://thenewborncenter.com/

Password is newborn

Hi @Justin8667 ,

Thanks for reaching out. This is definitely not ideal, and it’s certainly unusual behaviour.

I checked your store, and once I open the product, the first variant seem available to add to the cart. When I click on the button, I get to the error page that says: ‘Parameter Missing or Invalid: Required parameter missing or invalid: items’. Also, as soon as I select a different variant, they all become unavailable.

In most cases, this error message will show up if you edited the theme.js or cart.js file and modified the script to add the product to the cart. There is a discussion on another thread in regards to this modification. You can read through it here.

If you don’t feel comfortable editing the template code yourself, you can always reach out to our Support team. Assuming your store has enough complimentary design time left and you use a free theme, our team can look into this for you.

You can reach out to our Contact Us page on this link. Then log in to your store. It will allow us to verify you as the store owner securely. Once you have successfully logged in, you should be able to reach out to a Support Advisor and discuss the customisation request.

Keep in mind that as you are using a third-party app to import products, some settings within the app may be causing this issue. It would be good to reach out to DSers support as well so they can make sure all the settings within the app are in place.

not sure, but you paste css code in your product-form.js file

Hello @Iris

I will have to look into that when I get to my computer. I already contacted DSers and they said to contact Shopify.

Thank you

Justin L

Hello @Kani

I had that in my product-form.js file, deleted it, re-added it, and no change at all so it is now deleted.

Hi @Justin8667

yeh I see it, but there is some SyntaxError, pls check next image

you should delete this ‘}’