Why can't I ship to any address and how can I resolve this?

Payments + Shipping & Fulfilment
1

How do I fix this it says I can’t ship to any address

2

Hello @Andy345

To fix this issue, follow the steps below:

Step 1: Go to Shopify Admin > Settings > Shipping & Delivery

Step 2: Under General Shipping Rates, click Manage Rates.

Step 3: Make sure you have SinaLite rates in both the Canada and the USA sections.

Once you have these shipping settings, you should be able to proceed with checkout.

I hope the above is useful to you.
Best regards,
GemPages Support Team

3

Hey, @Andy345 .

Is there a particular error message that you’re seeing on checkout? If so, it’ll be helpful if you can share a screenshot of it with us here, so that we can take a closer look at the issue.

In the meantime however, I’ve gone through some troubleshooting steps in regards to a shipping rate issue in this Forum post, which may also be relevant to your situation. You can go through the steps I listed on that post to see if that will resolve your issue.

Let me know how you get on with this!