Why can't I switch my currency after the first sale?

Apparently my currency cannot be switched after my first sale. Please help. Need this fixed ASAP.

Hi, [email removed]Leftyscamera!

In order to change your currency, you’ll need to get in touch with our Shopify Support team who will need to action this in the back end!

I’ve tried. I have no idea how to get in touch with a support team person. Even your link takes me to chat rooms. I thought I was a tech savvy person but this Shopify website has proven otherwise.

How can I get ahold of your support team? I need to switch currencies—CAD to USD. Please advise ASAP.

Hi, [email removed]Leftyscamera!

I’ve included steps on reaching our support team below, please let me know if this also doesn’t work for you -

  1. Head to this link and click on Contact Support.

  2. You will need to login and select the store in question (if you have more than one store).

  3. On the Contact Support page, you’ll need to search for the topic you’re needing help with - this will load a range of help guides and resources to help you.

  4. If none of the resources provided are helpful to you, scroll down the page to the bottom and click on Continue.

  5. You can then click on any of the contact options and you’ll soon be connected with a Support Advisor.