Hi everyone! I am not able to see my products on mobile view! Can someone please guide me the correct way to fix this? I am able to see it desktop view but for some odd reason it does not let me view it on mobile view.
my website for assistance:
Hey @CEEllc .
Thanks for reaching out.
I appreciate that you have included a link to your online store. I went ahead and tested the navigation menu on both desktop and mobile versions of the store. It looks like on the desktop version of the online store, I am able to browse and view your products. However, switching to the mobile version of the online store, it looks like the menu is not displaying properly. I took a screenshot of the store to show you the section I am referring to:
Would you happen to know which theme you are using? Also, did you make any custom coding changes to the theme? If you are unsure about which theme that is live on your store. You can make your way to the Theme Editor by navigating to Online store > Customize. Once you are in the theme editor, you can select on the three dots located towards the top left to see who developed and supports the theme. Here is an example of my test store where we can view this information:
Once we determine the theme that you are using, we can provide the next best steps to take to allow the menu bar to display on the mobile version of the store.
Looking forward to your response.
Please follow the steps:
- Step 1: Go to Online store > Themes > Actions > Edit code.
- Step 2: Go to Assets > theme.js and find ‘.fix-header’. it’s at the end of the file
- Step 3: Remove all CSS code, because this is a JS file and it can’t work with CSS code. https://i.imgur.com/1plh5F8.png
Hope it helps!
